Remote Support

How to Get Support?

Call our support centre in Nenagh on: 067-56888 A member of our support team will talk with you first to determine the nature of the problem.

Live Remote Assistance

With our live remote-assistance tool, a member of our support team can securely view your desktop and share control of your mouse and keyboard to get you on your way to a solution.

How It Works

Step 1: Once you are on the phone with a member of our support team, you will be directed back to this page after your support representative provides you with a unique connection code. You will then enter the code in the field below and click the Click Here button to initiate the screen-sharing session. Step 2: You are prompted to download a small virus-free plug-in. Step 3: With your permission, your support representative can view your screen and share control of your mouse and keyboard. Step 4: You are in full control of your computer at all times. You always have overriding control of your mouse and keyboard, and you can end the screen-sharing session at any time.

Enter your 6-digit code