Supporting Irish Business since 2001

SERVICE DESK & NETWORK ADMINISTRATION

Service Desk - Network Administration

Our 24/7 Service Desk for Network Administration with over 25 years’ experience is equipped with IT Support specialists in Infrastructure, data management, security and will be able to handle any technical queries that you might have. All transactions and communications are logged with full transparency within our Connectwise Automate and Manage ticketing system ensuring all jobs are completed to mutual satisfaction while adhering to our SLA’s.

Phone Support

It is the foundation of any IT Support contract. Our engineers field your calls and handle the technical issues that are preventing you from running your business. Our automated control and ticketing systems allow all cases to be managed from start to finish and keep you informed throughout the process. Our support comes from a team with over twenty-five years’ experience and we deliver a prompt professional service.

Login Support

It is in all our interests to remotely solve IT issues. Many technical issues are handled by our automated systems or escalated to our level two engineers to take charge of the situation before you know it which ensures very little downtime. All cases are stored within our knowledge base allowing us to report to businesses in a professional and transparent way.

Book a Free IT Audit

Interested in our services or have any questions that we can help with?  Get in touch with us!

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